Forum Title: Labor costs
Myself and my installers are getting frustrated by the influx of cheap labor in the carpet business. Are any other store owners experiencing this? If so what are you doing to combat this or are you jumping on board to maintain profit margins?
Category: Carpet Post By: LEO BREWER (Lehi, UT), 01/31/2019

From an installers point of view I got tired of the cheap rates I was getting paid from shops (because they all jumped on board) vs the cost of living in my area. I moved across the country where it is significantly cheaper to live yet the labor rates are essentially the same. I just gave myself a raise but I had to use the back door. Best part is the installers here get treated with a little respect instead of just being another warm body to kick. Either way, I'm happy.

- CARL PHILLIPS (Pittsburg, CA), 03/31/2019

What are your installers credentials? I agree retailers are in a tough situation with all the competition. Got a call the other day from a homeowner, talked himself out of using me for a demo, at the end he said he wanted a 12$ an hour laborer to remove his tile floors. I said we are a professional service, so it's the homeowners who are trained to get the lowest price. I don't lay Floors, just lay Blame.

- MARJORIE OBRIEN (St. Cloud, MN), 04/28/2019

If your quality matches your prices, chances are your reputation will keep you plenty busy. Why worry about being underbid on labor? It's a matter of selling people on why you are WORTH the extra.

- BRANDON GOMEZ (Troy, MI), 05/06/2019

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